In the News

Revention News & Articles

Revention POS solutions are built with the customer’s needs in mind. Our integrated solutions are designed to improve efficiency and satisfaction for your employees and customers. Read these articles to learn more about what industry leaders are saying about us.

An update from Revention and CRS Solutions regarding Coronavirus (COVID-19)

March 17, 2020

To our customers, partners, and restaurateurs,

The restaurant ecosystem we all belong to is being dramatically tested by severe and unforeseen circumstances. More now than ever in over 15 years of history, Revention and CRS Solutions are committed to supporting our community of restaurateurs as they strive to adapt to a challenge that affects both demand for restaurants as well as how they operate. To that effect, the entire Revention and CRS Solutions team has been focused on putting in place specific actions meant to maximize the continuity of operations for our customers.

  1. Service First

    We have the ability to provide you with reliable operational support, whether you are in the process of deploying our solutions, or whether you are considering how to reconfigure your restaurant operations. Our focus is on making it possible for you to implement the safety measures that your customers expect. To that effect, our contact centers will remain open to provide 24/7/365 US-based expert advice and support.Here are some of the measures we’ve taken in recent days:

     

    • We’ve implemented new processes so we can provide remote training and installations.
    • We have worked with our equipment and training teams to enhance our already rigorous safety and sanitation guidelines.
    • We have made updates to Revention Point-of-Sale to provide “no-contact” messaging for both store owners, customers, and delivery drivers.
    • We’ve implemented work from home options for our employees so they can stay connected.
  2. Equipment installs, upgrades and training

    We’ve added many new customers in 2020. We are doing everything we can to minimize disruption to installation and training dates for those customers who are scheduled for installs over the next 60 days across the United States. For any training session that may be affected, online training and videos will be available.

  3. Online ordering and delivery are the new norm for our digital economy

    Many restaurants across the U.S. are being forced to close their dining rooms and will be able to offer food for pickup and delivery. The widening directive for social distancing hits the hospitality industry particularly hard. For many restaurants, online ordering is the technology response that will make it possible to remain open, offering a direct channel for customers to engage with you and to keep orders coming in, as well as help keep staff employed. HungerRush, from Revention, can quickly make a difference with its robust and user-friendly online ordering solution. Our teams of restaurant-savvy experts can help your restaurant or chain make an effective transition to an upgraded operating model that’s much more focused on online ordering so you can continue to provide your food to your customers.

  4. Requesting no-contact delivery service

    Over the last few days, Revention has implemented the ability to add a “no-contact” note field in our Point of Sale and online ordering system, HungerRush. The note field is available for customers to notify store owners, staff and drivers if they wish to have their food left outside their door for delivery.This feature was made available today, Tuesday, March 17th, and will be available to Revention customers through their point-of-sale system and online ordering service. The notes will display in the POS, online in the cart, and on the receipt for the driver.

    (please note: we are working on additional updates for our mobile app to support “no-contact” notes and will communicate those in the coming days as we roll-out those new features.)

  5. No-contact on-demand delivery with DoorDash®

    For many of our Revention customers who do have online ordering and are potentially challenged with employees choosing to stay home during these times, our partnership with DoorDash provides a convenient and effective option to maintain operations. This no-cost integration provides on-demand delivery services using DoorDash drivers, so you can continue to take orders for delivery and minimize headcount expenses.We appreciate your continued partnership and want you to know that we will do everything we can to help you mitigate the disruption to your restaurant.Our vision for a comprehensive restaurant management system continues to focus on making your operations more efficient, more profitable but also more resilient. We believe that if we are thoughtful in our approach now, we will be in better shape when our society returns to normal.

Sincerely,

Management Team of Revention and CRS Solutions

Please read our latest blog to learn more about how restaurants can diversify to account for unexpected and sudden changes in consumer behavior, click here.

Revention Releases Restaurant Tablet POS Software to Improve Efficiencies and Provide Ultimate Mobility

Grow your restaurant with a feature-rich tablet with POS functionality to meet customer demand

HOUSTON, TX, September 24, 2019 /PRNewswire/ — Revention, a leading provider of restaurant point of sale (POS) and mobile & online ordering solutions, today announced the launch of Revention Tablet POS to complement their industry-leading POS system. With Revention Tablet POS, restaurant owners will benefit from ultimate mobility as well as maximum uptime. Revention Tablet POS is designed to operate both online and offline to improve employee productivity, improve efficiencies and enhance the customer experience. Revention Tablet POS integrates with the Revention POS system so both workstation and tablet POS run together and provide a seamless software experience across all devices.

Revention Tablet POS is designed to maximize revenue by processing orders quicker, busting long lines, and equipping restaurant servers to work more efficiently so they can spend more time providing a great customer experience. The Tablet POS seamlessly integrates with Revention POS systems to provide centralized and comprehensive data and visibility related to their other integrated services such as mobile & online ordering, loyalty program, reporting and management. In addition, it provides secure and flexible payment processing via chip cards, Apple Pay, Google Pay, gift cards and much more.

“We are pleased to offer innovative tablet POS technology so our clients can experience less downtime, optimal mobility, and increased profitability,” said Rahul Bakshi, Vice President of Product & Marketing at Revention. “We have always strived to deliver technology solutions that address the needs and concerns of our clients, and we are excited by the opportunity to answer the call for mobility regardless of internet connectivity.”

For more information or a demonstration, click here.

About Revention
Revention is the industry-leading provider of restaurant ordering and management solutions. Our Point of Sale software streamlines restaurant and scales from a single location to hundreds. Purposely built by restaurant professionals for restaurant professionals, Revention provides delivery, mobile & online ordering, loyalty, management and payment processing services. Our 24/7/365 US-based world-class customer support enables you to control costs, increase revenue, and delight your customers.

Revention and DoorDash Team Up to Offer On-Demand Logistics Services

Revention Point of Sale (POS) seamlessly integrates with DoorDash to enhance restaurant operations nationwide

HOUSTON, TX, August 20, 2019 /PRNewswire/ — Revention, the industry-leading provider of restaurant ordering and management solutions, today announced its partnership with the largest and fastest growing last-mile logistics platform in more than 4,000 cities in the United States and Canada,  DoorDash. This partnership will provide restaurateurs the opportunity to grow their business by offering on-demand logistics and/or streamlining existing delivery operations to accommodate for peak times, unexpected surge of orders, downtime, and service outside of standard areas.

The Revention and DoorDash partnership will significantly expand operational efficiencies for restaurateurs, with potential benefits including supply fulfillment, last-mile logistics, and cost reductions.

“The combination of our industry-leading POS and mobile & online ordering solution with the integration of DoorDash uniquely positions us to provide a scalable and comprehensive solution from the order to the customer’s front door. Whether you are an independent operator or a national franchise, we are offering businesses a solution to grow more efficiently,” said Rahul Bakshi, Vice President of Products and Marketing at Revention.

“We share in Revention’s commitment to empower local businesses by providing them with on-demand access to DoorDash’s strong logistics platform,” said Casey North, DoorDash’s Vice President of Drive. “This partnership will enable us to further offer scalable, quality services that will help restaurants build their brand, engage their customer base, and increase sales outside their four walls.”

The industry leader in restaurant POS and online ordering, Revention optimizes the ordering process unique to delivery operations. Now, with the integration of DoorDash, restaurateurs can get their food to more customers more efficiently.

To learn more about how to optimize your delivery operations.

 About Revention

Revention is the industry-leading provider of restaurant ordering and management solutions. Our Point of Sale software streamlines restaurant and scales from a single location to hundreds. Purposely built by restaurant professionals for restaurant professionals, Revention provides delivery, mobile & online ordering, loyalty, management and payment processing services. Our 24/7/365 US-based world-class customer support enables you to control costs, increase revenue, and delight your customers.

About DoorDash 

DoorDash is a technology company that connects customers with their favorite local and national businesses in over 4,000 cities and all 50 states across the United States and Canada. Founded in 2013, DoorDash empowers merchants to grow their businesses by offering on-demand delivery, data-driven insights, and better in-store efficiency, providing delightful experiences from door to door. DoorDash Drive is the last-mile logistics platform that powers direct delivery for any business. By building the last-mile delivery infrastructure for local cities, DoorDash is bringing communities closer, one doorstep at a time. Read more on the DoorDash blog or at www.doordash.com.

PMQ Pizza Magazine

Maximize Your Online Ordering Potential
August 2019

When pizzeria owners design their online ordering system, they look for compatibility with their POS system, ability to work with third-party delivery services, and a reasonable cost. That’s where HungerRush Online Ordering Solution comes in. By integrating various ordering platforms— such as mobile apps, standard online ordering and even kiosks—into one seamless online ordering solution, Revention takes the guesswork out of this technology. “What we’re seeing in the market is everything’s converting to online ordering,” says Laura Gaudin, Revention’s director of product management. “The ‘Holy Grail,’ if you will, is the pizzeria that offers pickup, delivery, and over 75% of their orders coming from online.” read more

Pizza Marketplace

Is time up for 3rd party delivery’s customer experience problems?
July 22, 2019

If your brand delivers, you know this situation: A rattled customer calls your local store, thinking that where they placed their delivery order even though they went through a third-party provider. He is not happy. His order is stone cold and took twice as long as promised to get to his door. When it arrived, it had also spilled it contents and all the delivery driver could say was, “Hey man, at least it got here. Your house is impossible to find!” read more

See Firsthand How Revention Can Help Your Restaurant

The point of sale software and other technologies you choose are critical for the success of your restaurant. Take a look at how the Revention POS solution integrates into many important aspects of efficiently running and growing your restaurant. Schedule a demo by completing this form. We'll talk about your specific needs to see what can work best for you. 

 

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