Revention prides itself on hiring the best subject matter experts to aide our customers every step of the way; before, during, and after purchase. The customer service average answer time is 30-60 seconds where a live agent will answer your call at Revention Headquarters. You will never have to speak to an automated service. We know that you are busy at all times of the day, not just during office hours, our 24/7/365 support infrastructure is there for you at all times, we never close. Revention team members care about the success of your business and that is reflected in the courteous attitude and open communication we provide.
Revention is open 24/7/365 to offer our customers the maximum support and service needed to run their business efficiently and successfully. Never have to worry about business hours, call us anytime, day or night, weekends and holidays. We never close.
Revention's customer service representatives are subject matter experts in our product. Feel confident that we can solve any problem and troubleshoot your system until we find a solution.
Revention’s Headquarters house a full staff of customer service representatives all day, every day. You will never have to speak to an automated service, a live agent in Texas will always answer the phone.
Revention's customer service team works on a tiered system to help with escalations. Sometimes issues require a more experienced service representative, rest assure, help is always near to resolve these matters.
Revention also offers video tutorials to our customers.
Hear what our customers have to say!
"Revention’s Customer Service team is always available and is manned by someone who fully understand their system. If we encounter a problem, they can get us up and running within minutes."
-Todd De La Garza, Co-Owner, Drink Houston, Whiskey River, Diablo Loco
"Leonardo's is built on a quality product with excellent customer service. Revention improves the way in which we deliver these critical components, enabling us to provide an efficient, accurate & positive experience for our customers. They are a true partner & have proven to be an important part of the Leonardo's family."
Sara Byers, Leonardo's
"Revention's customer support is outstanding. I've worked closely with their department multiple times on projects and they have always been extremely thorough and responsive. I am very happy with Revention's customer service, and with Revention as a whole." Tom Centenalli, Dairy Queen
"Revention's Customer Support Team has been excellent - we've only needed to call for technical support once, and that was because we were experiencing an internet access issue that had nothing to do with the POS, but it did effect the functionality of the POS. Revention's support team was able to teach us a work-around to the problem right over the phone within a few minutes, which allowed us to continue doing business that night! That was awesome. We are really enjoying the system." Alex Cantu, Glass House
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