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'I switched from Vital Link" – Rick Johnson

Read about more switches below
 
“Our Vital Link POS system was outdated and full of bugs and their tech support was very bad. We switched to Revention because we wanted to streamline our operations and have a POS that was easier to use. Revention also offers online ordering integration, which was also another big deciding factor for us. We considered Firefly and Aloha, but Revention provided all of the features we were looking for. The process of switching was a good experience."

Rick Johnson, Merlin's Pizza
Concept: Delivery Take Out
Cuisine: Pizza
"Before Revention I was using Vital Link, which was basically a fancy calculator. It was pretty bad and their customer support was very poor. I have noticed so many positive changes since I switched to Revention. The delivery module is incredible - I'm really looking forward to Revention's EyeDeliver product, too. My cashiers rave that the order entry is so easy. There has been far less chaos in my store since I switched! And I can't say enough good things about HungerRush online ordering - it's totally awesome and really easy to use."

Ray Simmonds, Ray's Pizzeria & Restaurant
Concept: Delivery Carry Out
Cuisine: Pizza, Cheesesteaks, Hoagies
"Previously we used Vital Link, but we moved on to Revention because their POS system has the best pizza and delivery software out there. We love the ease of training new employees and user friendly displays on the system. Revention's POS is a well thought out system that I would definitely recommend to others."

Michael Kurimsky, Mike's Pizza & Pasta
Concept: Delivery Take Out
Cuisine: Pizza, Pasta
"Our Vital Link POS was old and outdated. We wanted to switch to a company that cares about their customers and comes through on their promises, and that company is Revention. Their system streamlined our operations and they offered a marketing package unparalleled by their competition.  Our process for choosing a new POS system was a two year process and during that entire time the sales team treated me great, the installers were the same and most importantly, the system does everything they said it would do. I would definitely recommend Revention POS to others."

Luis Solis, Norwalk Pizza & Pasta
Concept: Delivery Take Out, Catering
Cuisine: Pizza, Pasta, Italian
"Prior to Revention we were using Vital Link, but we switched because Revention is simply a better product. Their customer service is great and easy to work with and the software fits my concept well. The speed and ease of use of Revention's POS is excellent."

Mitch Rotolo, Rotolo's
Concept: Delivery Take Out, Full Service
Cuisine: Pizza, Italian
"We were using Vital Link, but they offered no customer support and the operating system was unstable. We wanted to switch to a POS company that had good tech support, system stability, and flexability of menu and reporting features. We already knew that Revention was customer oriented - once we saw how fast the software was, the menu layout, the flexability and appearance of the graphics, we were sold. We asked hundreds of questions at every stage of the process and always got an answer. We looved the attitude of the Revention staff - they were determined to get what we needed for our business incorporated into the POS.

The process of switching POS systems is more detailed than anyone would believe. Revention was there for us at every stage of development. A POS system is only as good as the staff that designs and services it. Revention is there for their customers at all times. HIghly recommended."

Barry Partridge, Al's Pizza
Concept: Delivery Take Out
Cuisine: Pizza 
"Prior to Revention we were using Vital Link, but we wanted improved control, better accuracy and high quality customer service. We switched to Revention because the company provided all of this, and we also liked the modern look and feel of the system itself. The Revention staff was willing to customize the POS to my specific needs, which no other company would do. From sales to installation and training, the entire process went prefectly."

Tony Brierly, Pizza California, Inc.
Concept: Delivery Take Out
Cuisine: Pizza

"Our former POS, Vital Link, didn't do the things we needed it to do and the customer support was bad. We saw Revention's system at a restaurant show, and the POS was clearly more user friendly and offered better control on a management level, so we switched. The price was right, too. The installation and training process was awesome!"

Arlene Dillon, Michael's Pizza, Inc.
Concept: Delivery Take Out
Cuisine: Pizza
"Our old Vital Link system was giving us numerous problems that were proving to be unsolvable by our Vital Link contacts. It was time for an upgrade and an increase in efficiency, so we decided to switch to Revention. Our sales associate was extremely patient and knowledgable about all of our questions and did a great job answering them - he's a gem! We really liked the caller ID feature and the biometric fingerprint reader, but what really impressed us about Revention is their 24/7/365 customer support. I would recommend Revention to others because I think others could certainly benefit from Revention's offerings."

Kris Lynn, Guiseppi's Pizza & Pasta
Concept: Delivery Take Out 
Cuisine: Pizza, Pasta, Italian

"Prior to Revention I was using Vital LInk in my store, but the machinery was getting old and the software was lacking. Many other Russo's franchisees were already using Revention in their stores, so their POS came recommended. My goals for a new POS were to ensure that our customers would be served in an orderly fashion and that our staff would have a well-rounded operating system to work with. Revention provided an easy yet sophisticated system that helped me reach these goals on a daily basis."

Malik Rayani, Russo's New York Pizzeria
Concept: Delivery Take Out
Cuisine: Pizza
"Before Revention I was using Vital Link, but their customer service was terrible and the equipment was outdated. I switched to Revention because I wanted a POS that would perform better, as well as better customer service. During the sales, installation and training process I was treated very well - 10/10!"

Peter Tsakonas, Jimano's Pizzeria
Concept: Delivery Take Out
Cuisine: Pizza