"Micros was ARCHAIC. Extremely hard to deal with. Everything was so hard to put in, now I can do everything on the fly, it has saved me so much time. I used to have to run up and down the stairs all the time and now I can do everything in one place. Employees are now putting the entire order in, including drinks! That sounds crazy but the Micros system was so bad, they had to go through so many pages just to ring up one order, it was confusing. Micros Customer Service was horrible too. I waited online FOREVER. You had to wait for a call back, and they would then refer you to someone else. I've called into Revention's Customer Service so many times, I think I've waited 5 minutes at the most. I was so glad to take advantage of Revention's Buyback program and I just sent my old Micros system in."